By accessing and using Planet Hollywood Casino, you agree to be bound by these Terms and Conditions ("Terms"). You acknowledge that you have read, understand, and accept all terms outlined below.
Eligibility Requirements
To use our platform, you must be at least 18 years old (or the minimum age as required by your jurisdiction) and meet the eligibility criteria outlined in this section. We reserve the right to request proof of age or identification if necessary.
You agree that you are not prohibited from using gaming services under any applicable laws or regulations in your jurisdiction, including but not limited to:
Minimum Age Requirements
To use our platform, you must be at least 18 years old (or the minimum age as required by your jurisdiction). We reserve the right to request proof of age if necessary.
Geographic Restrictions
Our services are only available for users physically located within Australia. Accessing our site from jurisdictions outside this area is prohibited and will result in account suspension or closure.
Account Registration Rules
To create an account, you must provide accurate and complete information as requested by the registration form. You agree to maintain a unique username and password for your account and to keep them confidential at all times.
One-account-per-user Policies
Each user is limited to one Planet Hollywood Casino account per person, family or household. We reserve the right to close accounts suspected of being duplicates or used with assistance from others.
Identity Verification and KYC
We may request identification documents (e.g., passport, driver's license) and/or proof of address to verify your identity. You agree that we can use these documents for compliance purposes as required by law.
Account Accuracy Obligations
You are responsible for ensuring the accuracy and completeness of all information provided during account registration or at any time after initial registration (e.g., updates in contact details).
Account Security Responsibilities
You are solely liable for maintaining the security of your login credentials. In case of unauthorized access to your account, you must notify us immediately.
Login Credentials and Password Protection
To protect against unauthorized access, we recommend using a strong password and enabling two-factor authentication (2FA) when available.
Restricted Behaviour and Prohibited Activities
We prohibit and strictly enforce the following:
You agree that violating these rules may result in penalties, including but not limited to suspension of privileges or complete closure of your Planet Hollywood Casino account.
Bonus and Promotion Rules
Bonuses are provided by us at our discretion. Terms related specifically to bonuses will be communicated separately (e.g., specific wagering requirements).
Wagering and Gameplay Conditions
Please refer to the detailed information provided for each specific offer/promotion you're interested in, as terms may vary significantly from one instance to another.
Bonus Abuse Prevention
Planet Hollywood Casino reserves the right to cancel any bonuses that we believe have been intentionally manipulated or otherwise improperly exploited. Bonus misuse includes, but is not limited to:
Bonus terms and rules are subject to change without prior notice, especially if there's suspicion of abuse.
Deposits and Withdrawals
You can deposit funds using the methods indicated in your personal account. Planet Hollywood Casino offers a range of payment options but reserves the right to cancel them or change associated fees at any time.
Withdrawal requests will be verified for proof of age, identification documents (to protect against underage gaming/benefiting individuals), and other necessary documentation as per our Terms & Conditions guidelines before processing funds according to relevant rules set forth by applicable regulatory authorities.